Case Information

About This Case

Meagher v. TELUS International (U.S.) Corp.
Case No. 2:20-cv-02074-RFB-DJA

A settlement (the “Settlement”) has been reached in a lawsuit currently pending in the United States District Court, District of Nevada entitled Meagher v. TELUS International (U.S.) Corp. “TELUS”), Case No. 2:20-cv-02074-RFB-DJA (the “Lawsuit”).

There are two different elements of the Settlement with two different Settlement funds: the FLSA Fund and the Nevada State Law Settlement Fund. The FLSA Fund is intended to resolve claims under the Fair Labor Standards Act (“FLSA”). Nevada State Law Settlement Fund is intended to resolve wage-and-hour claims under Nevada law.

If eligible, to claim the money under the FLSA settlement, complete and submit the Claim Form. To determine eligibility, login using the SIMID provided in the Notice Packet mailed to you, you will need to provide the last 4 digits of your Social Security Number to confirm your identity.

Under the Nevada settlement, eligible members will be sent their portion of the money unless complete and return the Opt- Out Form as discussed below. To determine eligibility, login using the SIMID provided in the Notice Packet mailed to you, you will need to provide the last 4 digits of your Social Security Number to confirm your identity.

The deadline for Claim Forms, Opt-Out Forms, and/or objections to be postmarked or electronically submitted by April 5, 2024 to:

The classes are defined as follows:

FLSA Collective Subclass: all persons who worked for TELUS in the positions of Operations CSR, Operations CSR II, Operations CSR III, Operations CSR IV, Operations CSR V, Operations CSR VI, Operations Technical Support Rep, Operations Technical Support Rep II, Operations Technical Support Rep III, Operations Technical Support Rep IV, and/or Travel Counselor at TELUS’ call centers in Austin, Texas and/or Las Vegas, Nevada at any time within the period of November 12, 2017 through July 1, 2021, who performed work off the clock prior to the beginning of their scheduled shift in excess of 40 hours in a given workweek, and/or who were paid an improper rate of overtime pay for hours worked in excess of 40 in a given workweek, excluding employees who were hired to work in California at any time in the FLSA Collective Subclass Period and who signed binding arbitration agreements and class action waivers, and further excluding employees who were hired by TELUS on or after January 1, 2020 and who signed binding arbitration agreements and class action waivers.

Nevada Subclass: all persons who worked for TELUS in the positions of Operations CSR, Operations CSR II, Operations CSR III, Operations CSR IV, Operations CSR V, Operations CSR VI, Operations Technical Support Rep, Operations Technical Support Rep II, Operations Technical Support Rep III Operations Technical Support Rep IV, and/or Travel Counselor at TELUS’ call centers in Las Vegas, Nevada at any time within the period of November 12, 2018 through July 1, 2021, who performed work off the clock prior to the beginning of their scheduled shift in excess of 40 hours in a given workweek, and/or who were paid an improper rate of overtime pay for hours worked in excess of 40 in a given workweek, excluding any employees who were hired to work in California at any time in the Rule 23 Settlement Subclass Period and who signed binding arbitration agreements and class action waivers, and further excluding employees who were hired by TELUS on or after January 1, 2020 and who signed binding arbitration agreements and class action waivers.

IMPORTANT DATES

• Deadline to File a Claim or Request Exclusion: April 5, 2024

• Final Approval Hearing: May 9, 2024